Harshali Chavan

Turning operational complexity into connected, working systems.

I design the approvals, safety checks and dashboards that keep drone operations running, using eight years in airline operations and FAA pilot training.

Featured · Deployed at work

Flight Authorization & Safety

Every flight is requested, approved and safety checked before it can go.

New request · fictional data

Pilot One wants to fly at Example Field C tomorrow at 9 AM.

Submit requestThen approve it, or watch the grounding gate stop it.

The journey

From the cabin, to the cockpit, to the systems.

Select a year to fly there.

Systems · Intelligent operations

Designing and implementing the systems that run drone operations: assignments, approvals, safety checks, reporting and management visibility.

Enter the systems

Systems I’ve built

Watch it work

One job through the Work Register

A manager assigns it, the pilot is notified and reports back, the manager approves it, and the dashboard updates.

  1. 1Assign
  2. 2Notify
  3. 3Report
  4. 4Approve
  5. 5Dashboard
Manager dashboard
Roof survey · Example Yard AJob J-207 · Pilot OneApproved ✓

New assignment: J-207. Pilot One is notified.

Report: survey flown, 212 photos uploaded.

Manager reviewed the report and approved it.

1Approved today
3 of 4Reports in
2Open jobs
Independent demo with fictional data

Independent demos with fictional data, recreating systems I designed and implemented. Not employer systems.

More systems

See everything I have built

How I use AI

20 systems, AI tools and workflows that share one rulebook.

Shared rulebookEvery project follows the same instructions, keeps its own memory and accepts new notes only after a check.

    Applications

    AI advisors

    Automations

    Work systems

    Personal system. Private career and personal projects are not shown.

    About me

    Curiosity has shaped every chapter of my career.

    I grew up in India, built my early career in international aviation in Qatar, and eventually made the United States my home, where I now work as a Drone Operations Coordinator.

    Along the way, I have worked across different industries, led teams, learned to fly and discovered how much I enjoy solving complex business problems.

    Before moving into operations systems, I spent eight years in commercial airline operations, finishing as a Qatar Airways Cabin Senior leading crews of up to 10.

    Outside work, I love a good murder mystery, especially one that keeps me guessing.

    Background

    • FAA Commercial Pilot Certificate, Instrument Rating, Part 107 Remote Pilot Certificate
    • Eight years in commercial airline operations across two airlines, finishing as Cabin Senior leading crews of up to 10
    • Led the training function, supervising five Training Development Specialists and overseeing employee onboarding
    • Google AI and Google Prompting Essentials certificates, 2026
    Tools
    Claude Code, Claude, ChatGPT, Microsoft 365, SharePoint, Power Automate, Microsoft Forms, Excel
    Strengths
    Business requirements, workflow design, process improvement, vendor negotiation, AI output evaluation

    Thank you for visiting

    Let's talk about what I could build for your team.

    Connect with me on LinkedIn, or go back and try any of the working demonstrations.

    Harshali Chavan · All demonstrations are independent recreations with fictional data. Personal projects were built on my own time.Back to top ↑
    Deployed at work

    Pilot Work Register

    Managers assign, pilots report back, managers approve, and every record lands on a categorized timeline with a dashboard for remote managers. Deployed at work, October 2026.

    Business problem
    Pilot work was assigned, reported and approved without one place to track it.
    My contribution
    Designed the flow from assignment to manager approval and built the SharePoint app with six automated flows for notifications, reassignments, record locking and daily reminders.
    Solution
    Managers assign, pilots report back, managers approve, and every record lands on a categorized timeline with a dashboard for remote managers.
    Value
    Shows end-to-end workflow design and systems integration that gives managers remote oversight.

    Watch one assignment

    1. 1Assign
    2. 2Notify
    3. 3Report
    4. 4Approve
    5. 5Dashboard
    Manager dashboard
    Roof survey · Example Yard AJob J-207 · Pilot OneApproved ✓

    New assignment: J-207. Pilot One is notified.

    Report: survey flown, 212 photos uploaded.

    Manager reviewed the report and approved it.

    1Approved today
    3 of 4Reports in
    2Open jobs
    Independent demo with fictional data

    Run a sample approval

    Workflow Automation

    A request routes itself. A missing report reminds itself.

    Independent demo with fictional data
    Work requests, milestones3
    R-207Roof survey, Example Yard A
    With Pilot One
    Waiting
    Waiting
    Waiting
    R-206Mapping flight, Example Field C
    Done
    Done
    With operations lead 2d
    Waiting
    R-205Site inspection, Example Yard B
    Done
    Done
    Approved
    Done
    R-207
    3Requests
    1With the pilot
    1Awaiting decision
    1Approved
    2 of 4Reports in today
    Activity, roof survey
    • Waiting for the pilot to submit the form.
    Daily work report2 of 4 reports in

      The reminder runs on a schedule.

      Behind the build
      Original project
      Two workflow improvements I designed and implemented at work: a pilot work request with approval and notification (live July 2026), and a daily work report with automated reminders and reporting (October 2026).
      Portfolio demonstration
      An independently recreated, interactive example using fictional data. The original systems and company data are not shown.
      My idea and requirements
      A request should route itself, and a missing report should prompt its own reminder. I mapped who approves, who is told, and when.
      What the AI tools built
      The form, the approval and notification flow, the reminders and the reporting, set up in Microsoft 365.
      How it was checked
      The approval workflow was tested with the pilot team before launch. Both systems are deployed at work.
      • Microsoft Forms
      • Power Automate
      • SharePoint
      • Live July 2026
      • Live October 2026
      Deployed at work

      Flight Authorization & Safety

      One controlled process from request to approval, pre-flight risk check and post-flight record, with notifications at each step. In daily use since July 2026.

      Fly one request through it

      1. 1Request
      2. 2Approval
      3. 3Pre-flight check
      4. 4Grounding gate
      5. 5Post-flight record
      6. 6Records
      Pilot One wants to fly at Example Field C tomorrow at 9 AM.Submit the 24-hour authorization request.
      0Requests0Approved0Grounded0Flights recorded
        Business problem
        Flight requests, safety checks and post-flight records lived on separate forms in an outside tool, with no single connected record.
        My contribution
        Rebuilt the existing pilot forms in Microsoft Forms and connected them with Power Automate and SharePoint, adding role-based approval, a safety checklist and a no-override grounding gate.
        Solution
        One controlled process from request to approval, pre-flight risk check and post-flight record, with notifications at each step. In daily use since July 2026.
        Value
        Shows operational governance: safety controls and approvals built into one traceable process.
        Behind the build
        24-hour flight pre-approval
        Rebuilt existing pilot forms from an outside tool into a Microsoft Forms and Power Automate workflow that routes advance flight requests for role-based management approval and sends status notifications. The company’s software team adopted my pilot checklist workflow into its mobile app.
        Pre-flight risk and post-flight records
        Connected forms and automations for pre-flight fitness and risk checks, a no-override grounding gate that escalates when a check needs review, and post-flight documentation.
        • Microsoft Forms
        • Power Automate
        • SharePoint
        • July 2026
        Prototype in development

        Client Request Intake & Tracking

        A request asks only what its service needs, collects files automatically and moves through clear stages with a full activity history.

        Business problem
        Client drone requests arrived in different shapes and needed files, follow-ups and stage tracking by hand.
        My contribution
        Adapted an existing request form into a branching intake and built seven automated flows for intake, upload links, file receipt, reminders and sync, plus a role-based tracker.
        Solution
        A request asks only what its service needs, collects files automatically and moves through clear stages with a full activity history.
        Value
        Shows conditional logic and process design for client-facing requests.

        Send one request to a quote

        Client Request Intake

        Branching intake, logged request, files and follow-up, review, quote.

        Interactive recreation · Fictional data · Not an employer system
        1. 1Branching intake
        2. 2Request logged
        3. 3Files and follow-up
        4. 4Review
        5. 5Quote
        A client starts a drone request.Pick a service. The form only asks what that service needs.
          0New0Files received0In review0Quoted
          View as
            Behind the build
            Client drone work intake
            Adapted an existing form into a branching Microsoft Forms prototype that collects the information each type of service request needs, with intake automation in Power Automate feeding a role-based job pipeline for downstream review.
            • Microsoft Forms
            • Power Automate
            • SharePoint
            • November 2026
            Deployed at work

            Fleet & Equipment Dashboard

            One searchable view of every asset by location and status, with maintenance and activity history. Deployed at work, October 2026.

            Business problem
            There was no single view of where each aircraft and piece of equipment was, or what state it was in.
            My contribution
            Defined the requirements, designed, tested and deployed a custom SharePoint dashboard using AI-assisted development.
            Solution
            One searchable view of every asset by location and status, with maintenance and activity history.
            Value
            Shows information management and operational visibility for equipment.

            Try the fleet dashboard

            Fleet Management

            Where everything is, and what state it is in.

            Independent demo with fictional data
            Aircraft and equipmentShowing 9 of 9
            Behind the build
            Original project
            A business system I designed and deployed at work in October 2026: a SharePoint dashboard for every aircraft and piece of equipment.
            Portfolio demonstration
            An independently recreated, interactive example using fictional data. The original dashboard and company data are not shown.
            My idea and requirements
            One place to see where everything is and what state it is in. I defined the requirements and designed the views.
            What the AI tools built
            The dashboard itself, through AI-assisted development that I directed from start to finish.
            How it was checked
            I tested it myself, then deployed it at work in October 2026.
            • SharePoint dashboard
            • Fleet view by location
            • Search and filters
            • Service and activity tracking
            • Change history
            • Works on a phone
            Delivered at work

            Supplier Sourcing & Negotiation

            Sourced and negotiated equipment and training purchases across the United States and Canada in under two months, with recommendations prepared for management approval.

            $20K+

            in negotiated commercial value: price reductions plus estimated price protection.

            Business problem
            Equipment and training purchases needed competing quotes and better terms under time pressure.
            My contribution
            Sourced and compared 10 providers across the United States and Canada, negotiated pricing and inclusions, and prepared recommendations for approval.
            Solution
            $20K+ in negotiated commercial value: price reductions plus price protection, three price locks and nine added inclusions.
            Value
            Shows commercial judgment: sourcing, comparing and negotiating under time pressure.

            How it was done

            1. Step 1Collected quotes10 equipment and training providers
            2. Step 2Compared offersPrice, service inclusions and delivery side by side
            3. Step 3Negotiated termsPrice reductions, added inclusions and price protection
            10providers
            3price locks
            9added inclusions
            No-costtraining

            United States and Canada · Under two months · Delivered at work, 2026

            Independent prototype

            Operations Platform Prototype

            One record carries a drone project from client intake to delivery and feedback, across nine roles.

            Business problem
            Drone operations work passes through many hands, from the client request to delivery, with no single record.
            My contribution
            My own product concept: I defined nine roles and the stages a job moves through, and directed the AI-assisted build and its 398 automated tests.
            Solution
            One record carries a project from client intake to delivery and feedback, with an integrated AI assistant that prepares and explains while people decide (the assistant is not part of this public demo).
            Value
            Shows product thinking: designing a multi-role system end to end and directing an AI-assisted build.

            Follow one mission, role by role

            Operations Platform

            One job, one record, every role.

            Working prototype · Independent demo with fictional data
            Mission M-104, roof survey1 of 5 roles active
            Client view, stage 1 of 5

            Request received

            Your roof survey request for Example Yard A is logged. We will confirm a date shortly.

            Client
            Client A
            Site
            Example Yard A
            Roles shown
            5 of 9

            A gold dot means that role has work to do at this stage.

            Behind the build
            Original project
            A working prototype I conceived and directed: one connected record for an operations team, its pilots, trainers and clients. Personal project, not commercially deployed.
            Portfolio demonstration
            An independently recreated, interactive example using fictional data. The original prototype is not shown.
            My idea and requirements
            One connected record for the whole job. I defined the nine roles, what each one needs to see, and the stages a job moves through.
            What the AI tools built
            The screens, the records behind them and the automated tests, built step by step under my direction with Claude Code.
            How it was checked
            398 automated tests. A working prototype on demonstration data, not commercially deployed.
            • Independently conceived
            • Nine role-based views
            • Client intake through delivery
            • 398 automated tests
            • Demonstration data only
            Personal project · In use

            Budget Dashboard

            A desktop application for subscriptions, transactions, cards and purchases, with all data kept on my own computer. Change a number and every total follows.

            Budget Dashboard

            Change a number. Every total follows.

            In use · Independent demo with fictional data
            $0Total for the month
            $0Subscriptions, monthly
            $0Other spending
            $0Subscriptions, per year
            5 of 5Subscriptions active
            Subscriptions
            Other spendingJun
              Monthly totals
              SubscriptionsOther spending
              Behind the build
              Original project
              A desktop application I conceived and directed, in use: subscriptions, transactions, cards and purchases, with all data kept on my own computer. Personal project.
              Portfolio demonstration
              An independently recreated, interactive example using fictional data. The original application is not shown.
              My idea and requirements
              One private place where nothing leaves my computer and every figure can be trusted.
              What the AI tools built
              The desktop application itself, rebuilt from my earlier version under my direction with Claude Code.
              How it was checked
              Every calculation checked against the original version by 52 automated tests plus 42 on-screen checks.
              • Desktop application
              • Data stays on my computer
              • Rebuilt from an earlier version
              • 52 automated tests
              • 42 on-screen checks
              Personal system · In daily use

              AI Workspace

              20 systems, AI tools and workflows that share one rulebook, remember where each project left off and accept new notes only after a check. Backed by more than 600 automated checks.

              AI Workspace | 20 Systems, AI Tools & Workflows

              Systems, AI tools and workflows that share one rulebook and remember where each project left off.

              Independent demo with fictional data
              Shared rulebook

              The center is one shared rulebook that all 20 systems, AI tools and workflows follow, so nothing has to be explained twice. Tap a number to see that project.

              Application3 notes

              Drone operations platform prototype

              Where it stands
              Last session summary
              Saved notes
              0

              Ready

              Adding a new note safely
              1. New note received
              2. Checked against what is already saved
              3. Saved to the project
              Behind the build
              Original project
              A personal system I conceived and directed, in daily use: structured project context, reusable instructions and checked updates across about twenty projects.
              Portfolio demonstration
              An independently recreated, interactive example using fictional data. The merge shown is a sample of the checked update step. The original is not shown.
              My idea and requirements
              I should never have to repeat myself. Each project keeps its own saved context and follows one set of rules.
              What the AI tools built
              The saved records, the handoff routine and the checked merge process, built under my direction with Claude Code.
              How it was checked
              Backed by more than 600 automated checks, and proven in daily use.
              • About twenty projects
              • One set of standing instructions
              • Saved state and handoffs between sessions
              • 600+ automated checks
              Story

              My journey

              From India to Qatar to the United States, from the cabin to the cockpit, and into business systems.

              What drives me

              I believe the best solutions begin with understanding why.

              I naturally look beyond individual tasks to understand the bigger picture. How do the different pieces connect? Why does a process work this way? What is the underlying problem, and what would actually make it better?

              I enjoy connecting perspectives across teams, operations, technology and business needs. That ability helps me identify gaps, question assumptions and turn complicated challenges into practical solutions.

              I learn quickly because I genuinely want to understand how things work. And when something challenges me, my instinct is to figure it out.

              1. Chapter 1

                India

                Where I grew up and started in aviation

                The experience
                Two years in the cabin as a flight attendant at a domestic airline, where my aviation career began.
                What it taught me
                Safety first, service under pressure and reading a situation quickly.
                How it shows up today
                I design every system around the person who has to use it.
              2. Chapter 2

                Qatar

                Global aviation and leadership

                The experience
                Six years with an international airline, progressing to Cabin Senior and leading cabin crews of up to 10.
                What it taught me
                How to lead diverse, international teams in demanding, highly regulated environments.
                How it shows up today
                I bring the same calm structure to operations, approvals and compliance.
              3. Chapter 3

                United States

                Business systems and AI

                The experience
                Training leadership, workplace operations and professional flight training, then business systems.
                What it taught me
                That a good process is something I can build, test and keep improving.
                How it shows up today
                I negotiate with vendors and use AI-assisted development to build working systems.

              From Cabin to Cockpit

              My aviation journey

              International aviation experience. A new challenge. An FAA Commercial Pilot Certificate.

              2023 to 2025 · Scottsdale, Arizona

              After eight years in airline cabins, I wanted to experience aviation from the pilot's seat. In 2023 I began full-time professional flight training in Scottsdale, Arizona. I earned my FAA Private Pilot Certificate in April 2024, my Instrument Rating in December 2024 and my Commercial Pilot Certificate in June 2025. Flight training sharpened my decision-making, discipline, situational awareness and problem-solving in a safety-critical environment. It reflects something that runs through my career: choosing to learn something hard and building a whole new capability.

              01

              FAA Private Pilot Certificate

              Earned April 2024

              What it means
              The first full FAA pilot certificate. It allows a pilot to fly an aircraft and carry passengers, but not for compensation.
              What it takes
              Ground study and flight training with an instructor, including solo flight, a written knowledge test, then an oral exam and flight test with an FAA examiner.
              What it shows at work
              The foundation of everything after it: preparation, checklists and respect for procedure.
              How to become a pilot, at faa.gov
              02

              FAA Instrument Rating

              Earned December 2024

              What it means
              Authorizes a pilot to fly in clouds and low visibility, using the instruments alone and following instrument flight rules.
              What it takes
              Dedicated instrument flight training and flight time, a written knowledge test, then an oral exam and flight test with an FAA examiner.
              What it shows at work
              Judgment under pressure, trusting data over instinct, managing heavy workload and following exact procedures with air traffic control.
              The Instrument Flying Handbook, at faa.gov
              03

              FAA Commercial Pilot Certificate

              Earned June 2025

              What it means
              The FAA certificate that allows a pilot to fly for compensation, held to tighter standards than a private pilot.
              What it takes
              Hundreds of logged flight hours, ground study, a written knowledge test, then an oral exam and flight test with an FAA examiner. Completed FAA flight training from May 2023 to September 2025, earning Private Pilot, Instrument Rating and Commercial Pilot credentials.
              What it shows at work
              Safety discipline, careful preparation and calm decisions when conditions change.
              How to become a pilot, at faa.gov
              04

              FAA Part 107 Remote Pilot Certificate

              Earned June 2026

              What it means
              The FAA certificate required to operate small drones for business purposes in the United States.
              What it takes
              Study of airspace, weather, regulations, loading and operating procedures, then passing an FAA knowledge test at an approved testing center.
              What it shows at work
              A working knowledge of the regulations behind drone operations, so the operations systems I build respect them and support sound operational decisions.
              Commercial drone operators, at faa.gov

              Also passed in 2025: FAA knowledge tests for Fundamentals of Instructing and Advanced Ground Instructor.

              How I work

              I conceive solutions, define requirements, design workflows, guide AI tools such as Claude Code, and test the results.

              1. 01DefinePin down the real problem and write the requirements in plain language.
              2. 02DesignLay out the workflow, the screens and who does what.
              3. 03Guide AI ToolsDirect AI-assisted development, mainly with Claude Code, and decide what gets built.
              4. 04TestCheck every result, with automated tests where it matters.
              5. 05RefineCorrect what is wrong and improve it in real use.
              Index

              Everything I have built

              Fifteen pieces of work, at work and on my own time. Open any one for the detail.

              Built at work

              Pilot work assignment and reportingDeployed

              Designed and built a SharePoint application that takes pilot work from assignment through automated notifications, report submission and management approval, with categorized reporting and an activity history so managers can track progress remotely. Six automated flows handle notifications, reassignments, record locking and daily reminders.

              October 2026 · SharePoint, Power AutomateTry it
              24-hour flight pre-approvalDeployed

              Rebuilt existing pilot forms from an outside tool into a Microsoft Forms and Power Automate workflow that routes advance flight requests for role-based management approval and sends status notifications. The company’s software team adopted my pilot checklist workflow into its mobile app.

              July 2026 · Microsoft Forms, Power Automate, SharePointTry it
              Pre-flight risk and post-flight recordsDeployed

              Connected forms and automations for pre-flight fitness and risk checks, a no-override grounding gate that escalates when a check needs review, and post-flight documentation.

              July 2026 · Microsoft Forms, Power Automate, SharePointTry it
              Fleet and equipment dashboardDeployed

              Defined requirements, designed, tested and deployed a custom SharePoint application for equipment tracking, showing where every aircraft and piece of equipment is, its state, and its maintenance and activity history.

              October 2026 · Built with AI-assisted developmentTry it
              Client drone work intakePrototype in development

              Adapted an existing form into a branching Microsoft Forms prototype that collects the information each type of service request needs, with intake automation in Power Automate feeding a role-based job pipeline for downstream review.

              November 2026 · Microsoft Forms, Power Automate, SharePointTry it
              Operational work registerBuilt

              My own SharePoint work register for capturing, categorizing and reporting operational work, with status tracking and a full history.

              October 2026 · SharePoint
              Workflow specificationsDesigned

              Authored functional requirements, workflow designs and implementation guidance for operational reporting and shipment verification, plus a business travel request process with unique request IDs.

              2026 · SharePoint, Power Apps, Power Automate

              My own applications

              Drone operations platform prototypeWorking prototype

              My original product concept and prototype, built end to end: one record carries a drone project from client intake through technical review, planning, approval, pilot execution, data processing, delivery and feedback, across nine role-based views, with an integrated AI assistant that prepares and explains while people decide.

              Personal project · 398 automated testsTry it
              Budgeting dashboardIn use

              A desktop application for subscriptions, transactions, cards and purchases, with all data kept on my own computer.

              Personal project · 52 automated tests, 42 on-screen checksTry it
              Operations command centerIn daily use

              An offline app I use to run my own work: projects, tasks, meetings, reports and delivery tracking in one place.

              • No login and no internet needed, data stays on my computer
              • Tasks, work items and projects that can be edited, hidden and undone in place
              Personal project · One file, opens in any browser

              AI systems and advisors

              AI workspace with memoryIn daily use

              20 systems, AI tools and workflows that share one rulebook, remember where each project left off and accept new notes only after a check.

              Personal system · Backed by more than 600 automated checksTry it
              Prompt engineering advisorIn use

              The advisor that writes the instructions every other project runs on, using a reference library of techniques I maintain.

              • One home for prompt techniques, model behavior notes and quality checks
              • Used to design each new project before it is built
              Personal system · Claude, Claude Code, ChatGPT
              Specialist AI advisorsIn use

              A set of expert assistants, each designed for one subject, with its own instructions and its own memory.

              • Aviation training mentor and executive English coach
              • Cat care, car buying and Apple devices advisors
              Personal projects · Each one designed, tested in use and refined
              AI design reviewerIn use

              An independent advisor I use to challenge my own designs, prompts and claims about what the tools can do before I build on them.

              • A second opinion built into how I work
              • Keeps my own read separate from confirmed fact
              Personal project · Review before build

              Commercial

              Supplier sourcing and negotiationDelivered

              Sourced and negotiated equipment and training purchases across the United States and Canada in under two months.

              • Recommendations prepared for management approval
              At work, 2026 · $20K+ in negotiated commercial value: price reductions plus price protectionSee it