I use generative AI to solve business problems and automate workflows

I design, test, and deploy workflows for approvals, safety checks, and equipment tracking. The pilot checklist workflow I built was adopted into a mobile app.

AI Workspace demoAI Workspace

Review a sample note with Rita, then decide whether to save her update.

Deployed at work

Flight Authorization & Safety

Run the demo to approve a request and see what can ground the flight.

Awaiting your decision · fictional data

Pilot One wants to fly a drone at Example Field C tomorrow at 9 AM. Would you clear this flight?

Contact

Contact

Open to remote roles in AI workflow automation, business systems, and operations transformation.

Harshali Chavan · All demonstrations are independent recreations with fictional data. Personal projects were built on my own time.Back to top ↑

My work

About me

Curiosity has shaped every chapter of my career.

When a process is hard to follow, I ask where people lose time or information. That helps me design around what people need to make a decision and move the work forward.

Background

  • Google AI and Google Prompting Essentials certificates, 2026
  • Eight years in commercial airline operations across two airlines, finishing as Cabin Senior leading crews of up to 10
  • Led the training function, supervising five Training Development Specialists and overseeing employee onboarding
  • FAA Commercial Pilot Certificate, Instrument Rating, Part 107 Remote Pilot Certificate
How I use AI
I use Claude Code and ChatGPT to explore solutions and guide builds. I define the requirements, test the outputs, and verify that the workflow handles exceptions before it is used.
Tools I use
SharePoint, Power Automate, Microsoft Forms, and Excel
Strengths
Business requirements, workflow design, process improvement, vendor negotiation, AI output evaluation

Pilot Work Register

Deployed at work

I designed and built a SharePoint workflow that connects assignments, reminders, pilot reports, and manager approvals in one history. Remote managers can see pending reviews and approved reports in one history. The full register went live in October 2026.

Submit and approve one assignment

Pilot Work Register

Select Start demo to follow one assignment from submission to manager approval.

Independent demo with fictional data
Work requests, milestones3
R-207Roof survey, Example Yard A
With Pilot One
Waiting
Waiting
Waiting
R-206Mapping flight, Example Field C
Done
Done
With operations lead 2d
Waiting
R-205Site inspection, Example Yard B
Done
Done
Approved
Done
R-207
3Requests
1With the pilot
1Awaiting decision
1Approved
2 of 4Reports in today
Activity, roof survey
  • Waiting for the pilot to submit the form.
Second example: the daily report reminder
Daily work report2 of 4 reports in

    The reminder runs on a schedule.

    How I built this
    Who does what
    A manager assigns the work and the pilot is notified. The pilot submits a report. The manager approves it, and the record locks. The workflow sends a reminder when a daily report is missing.
    My contribution
    Designed the flow from assignment to approval: who approves, who is notified, and when.
    Rollout
    July 2026 is when the earlier pilot work request, with approval and notification, went live. October 2026 is when the full register, with daily reports, reminders and reporting, went live.
    Implementation
    I configured the forms, approval logic and six automated flows in Microsoft 365 with AI assistance, tested the approval workflow with the pilot team before launch, and deployed both stages at work.
    Portfolio demonstration
    An independent recreation with fictional data. The original system and company data are not shown.
    • Microsoft Forms
    • Power Automate
    • SharePoint
    • Live July 2026
    • Live October 2026

    Flight Authorization & Safety

    Deployed at work

    I rebuilt separate forms into a deployed drone flight approval and safety workflow. I designed the rule that grounds a flight after a failed safety check, even when a manager has already approved the request. The workflow went live in July 2026, and the software team adopted my pilot checklist workflow into the mobile app.

    Fly one request through it

    Select Start walkthrough to see how a failed safety check grounds a drone flight. To make the decisions yourself, select Submit request.

    1. 1Request
    2. 2Advance approval
    3. 3Pre-flight check
    4. 4Grounding gate
    5. 5Post-flight record
    6. 6Records
    Pilot One wants to fly a drone at Example Field C tomorrow at 9 AM.Submit the advance flight request.
    0Requests0Advance approvals0Grounded at pre-flight0Flights recorded
      How I built this
      My contribution
      Rebuilt the existing pilot forms in Microsoft Forms and connected them with Power Automate and SharePoint, adding role-based approval, a safety checklist and the grounding rule.
      Two separate checks
      Advance approval means a manager has agreed the flight can be planned. It is not clearance to fly. Before takeoff, the pre-flight safety check confirms the pilot is fit and the risks are acceptable. A failed answer grounds the flight and alerts the manager, and no one can override it. Once the issue is resolved, only the safety check runs again; the earlier approval stands and no second approval is created.
      How it works
      Requests route to the right manager with status notifications. On the day, the pilot completes the fitness and risk questions. After the flight, the post-flight record closes the job, so request, approval, safety check and record sit in one history.
      Portfolio demonstration
      An independent recreation with fictional data. The original system and company data are not shown.
      • Microsoft Forms
      • Power Automate
      • SharePoint
      • July 2026

      Client Request Intake & Tracking

      Prototype in development

      I adapted a request form and built automated follow-ups for missing files. The prototype gathers the details each service needs and follows the request from intake to quotation.

      Send one request to a quote

      Select Start walkthrough to follow a client request from intake to quote. You can also interact with the sample request below.

      Client Request Intake

      Service questions, logged request, files and follow-up, review, quote.

      Interactive recreation · Fictional data · Not an employer system
      1. 1Service questions
      2. 2Request logged
      3. 3Files and follow-up
      4. 4Review
      5. 5Quote
      A client starts a drone request.Pick a service. The form only asks what that service needs.
        0New0Files received0In review0Quoted
        View as

        Operations view: every step, including the internal review and pricing notes.

          How I built this
          My contribution
          Adapted an existing request form so it asks questions based on the selected service. Seven automated flows handle intake, upload links, file receipt, reminders and tracker updates.
          How it works
          A client picks a service and only that service’s questions appear. The request is logged, upload links go out, received files are recorded and reminders follow up on anything missing. Operations then reviews the request and prepares a quote.
          Status
          A prototype in development at work, November 2026.
          Portfolio demonstration
          An independent recreation with fictional data. The original system and company data are not shown.
          • Microsoft Forms
          • Power Automate
          • SharePoint
          • November 2026

          Fleet & Equipment Dashboard

          Deployed at work

          I defined the requirements, directed the AI-assisted build, tested it, and deployed the dashboard in SharePoint. Since the October 2026 rollout, managers have been able to find equipment location, readiness, and maintenance history in one place.

          Try the fleet dashboard

          Fleet & Equipment Dashboard

          Select Start demo to see the filters in action, or choose a status or location to narrow the list.

          Independent demo with fictional data
          Aircraft and equipmentShowing 9 of 9
          How I built this
          My contribution
          I defined the requirements, directed the AI-assisted build, tested the dashboard and deployed it at work in October 2026.
          Portfolio demonstration
          An independent recreation with fictional data. The original system and company data are not shown.
          • SharePoint
          • Mobile access
          • October 2026

          Supplier Sourcing & Negotiation

          Delivered at work

          I compared quotes from 10 equipment and training providers in the United States and Canada and delivered $20K+ in negotiated commercial value, including price reductions and estimated price protection. Recommendations were prepared for management approval.

          $20K+

          in negotiated commercial value

          How it was done

          1. Step 1Collected quotes10 equipment and training providers
          2. Step 2Compared offersPrice, service inclusions and delivery side by side
          3. Step 3Negotiated termsPrice reductions, added inclusions and price protection
          10providers
          3price locks
          9added inclusions
          No-costtraining

          United States and Canada · Under two months · Delivered at work, 2026

          How I built this
          Business problem
          Equipment and training purchases needed competing quotes and better terms under time pressure.
          My contribution
          Negotiated price reductions, three price locks, nine added inclusions and no-cost training in under two months.

          Drone Operations Platform

          Independent prototype

          I defined nine roles and their handoffs, directed the AI-assisted build, and tested the prototype. One project record follows a mission from client intake through delivery and feedback.

          Follow one mission, role by role

          Drone Operations Platform

          Select Start demo to follow one mission, or select a role to see what that person can access.

          Shows five of nine roles · Fictional data
          Mission M-104, roof survey1 of 5 roles active
          Client view, stage 1 of 5

          Request received

          Your roof survey request for Example Yard A is logged. We will confirm a date shortly.

          Client
          Client A
          Site
          Example Yard A
          Roles shown
          5 of 9

          A gold dot means that role has work to do at this stage.

          How I built this
          My contribution
          I defined nine roles, what each role needed to see, and when responsibility passed to the next role.
          How it works
          The mission keeps one ID from request to feedback. Operations plans, a manager approves, the pilot flies and uploads, processing delivers and the client gives feedback, each seeing only its part. The original prototype also includes an integrated AI assistant that prepares and explains while people decide.
          Implementation and verification
          I directed the AI-assisted build and testing with Claude Code. The original prototype is verified by 398 automated tests. It runs on demonstration data and is not commercially deployed.
          • Independently conceived
          • Nine role-based views
          • Client intake through delivery
          • 398 automated tests
          • Demonstration data only

          Budget Dashboard

          Personal project · In use

          I built a desktop app for subscriptions, transactions, cards, and purchases. The data stays on my computer, and totals update when the underlying figures change.

          Budget Dashboard

          Select Start demo to see totals recalculate, or toggle a subscription to try it yourself.

          In use · Independent demo with fictional data
          $0Total for the month
          $0Subscriptions, monthly
          $0Other spending
          $0Subscriptions, per year
          5 of 5Subscriptions active
          Subscriptions
          Other spendingJun
            Monthly totals
            SubscriptionsOther spending
            How I built this
            My idea and requirements
            One private place for subscriptions, transactions, cards and purchases, with no data leaving my computer.
            Implementation
            Rebuilt from my earlier version as a desktop application with Claude Code, under my direction. I verified calculations against the earlier version with 52 automated tests and 42 on-screen checks.
            Portfolio demonstration
            An independent recreation with fictional data. The original system and company data are not shown.
            • Desktop application
            • Data stays on my computer
            • Rebuilt from an earlier version
            • 52 automated tests
            • 42 on-screen checks

            AI Workspace

            Personal system · In daily use

            I built a workspace that keeps a separate record for each project and uses shared rules for handoffs. In the demo, Rita checks a sample note and waits for your approval before saving it.

            Meet Rita

            Select Start demo to give Rita a sample note. Review her suggestion, then choose Approve and save.

            Independent demo with fictional data

            Ready

            Project record update
            1. Note received
            2. Checked against the project record
            3. Saved
            Application3 notes

            Drone operations platform prototype

            Where it stands
            Last session summary
            Saved notes
            0
            Shared rulebook

            Choose a project

            How I built this
            My idea and requirements
            I designed the workspace so each project can resume from its last saved state.
            Implementation
            The saved records, the handoff routine and the checked update process, built with Claude Code under my direction. The original workspace is verified by more than 600 automated checks.
            Portfolio demonstration
            A scripted example with fictional data. The original is not shown.
            • One record per project
            • One set of standing instructions
            • Saved state and handoffs between sessions
            • 600+ automated checks in the original
            Browse the AI Workspace catalog

            How I use AI

            21 systems, tools, and workflows that share one rulebook.

            Shared rulebookEvery project follows the same instructions, keeps its own memory and accepts new notes only after a check.

              Applications

              AI advisors

              Automations

              Work systems

              Personal system. Private career and personal projects are not shown.

              My journey

              Story

              From India to Qatar to the United States, from the cabin to the cockpit, and into business systems.

              Career timeline

              Watch the career story unfold in one flight, or select a year to explore that chapter.

              Systems · Intelligent operations

              Designing and implementing the systems that run drone operations: assignments, approvals, safety checks, reporting and management visibility.

              Flight training and credentials
              Start · May 2023Began full-time flight training in Scottsdale, Arizona
              Step 1 · April 2024

              FAA Private Pilot Certificate

              What it took
              What it means
              The first full FAA pilot certificate. It allows a pilot to fly an aircraft and carry passengers, but not for compensation.
              What it takes
              Ground study and flight training with an instructor, including solo flight, a written knowledge test, then an oral exam and flight test with an FAA examiner.
              What it shows at work
              The foundation of everything after it: preparation, checklists and respect for procedure.
              How to become a pilot, at faa.gov
              Step 2 · December 2024

              FAA Instrument Rating

              What it took
              What it means
              Authorizes a pilot to fly in clouds and low visibility, using the instruments alone and following instrument flight rules.
              What it takes
              Dedicated instrument flight training and flight time, a written knowledge test, then an oral exam and flight test with an FAA examiner.
              What it shows at work
              Judgment under pressure, trusting data over instinct, managing heavy workload and following exact procedures with air traffic control.
              The Instrument Flying Handbook, at faa.gov
              Step 3 · June 2025

              FAA Commercial Pilot Certificate

              What it took
              What it means
              The FAA certificate that allows a pilot to fly for compensation, held to tighter standards than a private pilot.
              What it takes
              Hundreds of logged flight hours, ground study, a written knowledge test, then an oral exam and flight test with an FAA examiner. Completed FAA flight training from May 2023 to September 2025, earning Private Pilot, Instrument Rating and Commercial Pilot credentials.
              What it shows at work
              Safety discipline, careful preparation and calm decisions when conditions change.
              How to become a pilot, at faa.gov
              Step 4 · June 2026

              FAA Part 107 Remote Pilot Certificate

              What it took
              What it means
              The FAA certificate required to operate small drones for business purposes in the United States.
              What it takes
              Study of airspace, weather, regulations, loading and operating procedures, then passing an FAA knowledge test at an approved testing center.
              What it shows at work
              A working knowledge of the regulations behind drone operations, so the operations systems I build respect them and support sound operational decisions.
              Commercial drone operators, at faa.gov

              Also passed in 2025: FAA knowledge tests for Fundamentals of Instructing and Advanced Ground Instructor.

              Outside work, I like trying new restaurants, playing pool, getting out for a hike, and settling in with a good mystery.

              Project index

              Index

              15 projects and case studies, at work and on my own time.

              Built at work

              Pilot Work RegisterDeployed

              Designed and built a SharePoint application that takes pilot work from assignment through automated notifications, report submission and management approval, with categorized reporting and an activity history so managers can track progress remotely. Six automated flows handle notifications, reassignments, record locking and daily reminders.

              October 2026 · SharePoint, Power AutomateOpen the Work Register demo
              Advance flight approvalDeployed

              Rebuilt existing pilot forms from an outside tool into a Microsoft Forms and Power Automate workflow that routes advance flight requests for role-based management approval and sends status notifications. The company’s software team adopted my pilot checklist workflow into its mobile app.

              July 2026 · Microsoft Forms, Power Automate, SharePointOpen the flight demo
              Pre-flight risk and post-flight recordsDeployed

              Connected forms and automations for pre-flight fitness and risk checks, a no-override grounding gate that escalates when a check needs review, and post-flight documentation.

              July 2026 · Microsoft Forms, Power Automate, SharePointOpen the flight demo
              Fleet & Equipment DashboardDeployed

              Defined requirements, designed, tested and deployed a custom SharePoint application for equipment tracking, showing where every aircraft and piece of equipment is, its state, and its maintenance and activity history.

              October 2026 · Built with AI-assisted developmentOpen the fleet demo
              Client drone work intakePrototype in development

              Adapted an existing form into a branching Microsoft Forms prototype that collects the information each type of service request needs, with intake automation in Power Automate feeding a role-based job pipeline for downstream review.

              November 2026 · Microsoft Forms, Power Automate, SharePointOpen the intake demo
              Operational Work RegisterBuilt

              My own SharePoint work register for capturing, categorizing and reporting operational work, with status tracking and a full history.

              October 2026 · SharePoint
              Workflow specificationsDesigned

              Authored functional requirements, workflow designs and implementation guidance for operational reporting and shipment verification, plus a business travel request process with unique request IDs.

              2026 · SharePoint, Power Apps, Power Automate

              My own applications

              Drone Operations PlatformWorking prototype

              A working prototype in which one record carries a drone project from client intake through technical review, planning, approval, pilot execution, data processing, delivery and feedback. I defined nine roles, what each needed to see and when responsibility passed on, and directed the AI-assisted build, which includes an integrated AI assistant that prepares and explains while people decide.

              Personal project · Original verified by 398 automated testsOpen the platform walkthrough
              Budget DashboardIn use

              A desktop application for subscriptions, transactions, cards and purchases, with all data kept on my own computer.

              Personal project · 52 automated tests, 42 on-screen checksOpen the budget demo
              Operations Command CenterIn daily use

              I built an offline app to track projects, tasks, meetings, reports, and deliveries. It opens in a browser and stores data locally.

              • No login and no internet needed, data stays on my computer
              • Tasks, work items and projects that can be edited, hidden and undone in place
              Personal project · One file, opens in any browser

              AI systems and advisors

              AI WorkspaceIn daily use

              21 systems, tools, and workflows that share one rulebook, remember where each project left off and accept new notes only after a check.

              Personal system · Original verified by 600+ automated checksOpen the AI Workspace demo
              Prompt engineering advisorIn use

              Drafts and tests project instructions using my reference library of prompt techniques and evaluation criteria.

              • One home for prompt techniques, model behavior notes and quality checks
              • Used to design each new project before it is built
              Personal system · Claude, Claude Code, ChatGPT
              Specialist AI advisorsIn use

              A set of AI assistants, each with its own instructions and memory for one subject.

              • Flight study support, and feedback on writing and spoken delivery
              • Pet care records, vehicle purchase comparisons and Apple device troubleshooting
              Personal projects · Each one designed, tested in use and refined
              AI design reviewerIn use

              Reviews my designs, prompts and vendor claims for unsupported assumptions and missing evidence before I build on them.

              • Used before each build
              • Keeps my own read separate from confirmed fact
              Personal project · Review before build

              Commercial

              Supplier Sourcing & NegotiationDelivered

              Sourced and negotiated equipment and training purchases across the United States and Canada in under two months.

              • Recommendations prepared for management approval
              At work, 2026 · $20K+ in negotiated commercial value, including price reductions and estimated price protectionOpen the sourcing case